FREQUENTLY ASKED QUESTIONS

Q. How can I access my free online credit report ?
A. Fill out the Online Appplication Form, supply your information for identification  purposes

Q. Why do I have to supply you with my credit card details ?
A. A valid credit card is used to establish your account

Q. Is it safe to provide my personal details online ?
A. YES, we use an encryption programme called Secure Socket Layer (SSL) and VeriSign

Q. How long will it take to receive my credit report ?
A. Once your identity has been confirmed you will receive your report online within seconds

Q. Do you supply me with login details ?
A. Yes, once your identity has been confirmed, you will receive a username and password to allow you to acces your report

Q. What is the credit reporting company called ?
A. The credit reporting company is called EXPERIAN

Q. Will I receive a copy of my credit score as well ?
A. YES, you will receive a free copy of your credit report and score

Q. By receiving a copy of my credit report will it affect my credit score ?
A. NO, checking your own credit won’t affect your credit score.